Barnas, Kim. Beyond Heroes: A Lean Management System for Healthcare. ThedaCare Center for Healthcare Value, 2014.
Hunter, Jeff. Patient-Centered Strategy: A Learning System for Better Care. Wisconsin: Catalysis, 2018.
Morgan, James M., and Jeffrey K. Liker. Designing the Future: How Ford, Toyota, and Other World-Class Organizations Use Lean Product Development to Drive Innovation and Transform Their Business. New York: McGraw Hill, 2019.
Porter, Michael E., and Elizabeth Olmsted Teisberg. Redefining Health Care: Creating Value-Based Competition on Results. Cambridge, MA: Harvard Business Review Press, 2006.
Ries, Eric. The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. New York: Crown Business, 2011.
Rother, Mike. Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results. New York: McGraw Hill, 2010.
Schein, Edgar. Humble Inquiry: The Gentle Art of Asking Instead of Telling. San Francisco: Berrett-Koehler, 2013.
Shewhart, Walter A., and W. Edwards Deming. Statistical Method from the Viewpoint of Quality Control. Washington, DC: US Department of Agriculture, 1939.
Shilton, Don, Joseph Sluka, and John Toussaint, MD. “Improving Governance Through Principles.” Healthcare Executive (July/August 2018): 68–70.
Shook, John. Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor, and Lead. Cambridge, MA: Lean Enterprise Institute, 2008.
Taylor, Frederick Winslow. The Principles of Scientific Management. New York: Harper & Brothers, 1911.
Toussaint, John, MD, and Roger Gerard. On the Mend, Revolutionizing Healthcare to Save Lives and Transform the Industry. Cambridge, MA: Lean Enterprises Institute, 2010.
Toussaint, John, MD. Management on the Mend: The Healthcare Executive Guide to System Transformation. Wisconsin: ThedaCare Center for Healthcare Improvement, 2015.
Toussaint, John S., and Leonard L. Berry. “The Promise of Lean in Healthcare.” Mayo Clinic Proceedings 88 (2013): 74–82.
US Department of Health and Human Services. “Adverse Events in Hospitals: National Incidence Among Medicare Beneficiaries.” November 2010. https://oig.hhs.gov/oei/reports/oei-06-09-00090.pdf.
Ward, Allen C., and Durward K. Sobek. Lean Product and Process Development. Cambridge, MA: Lean Enterprise Institute, 2007.
Womack, James P., and Daniel T. Jones. Lean Thinking: Banish Waste and Create Wealth in Your Corporation, 2nd ed. New York: Free Press, 2003.