Contents – Hurconomics for Talent Management: The Creation of a Business-driven HRD Missionary

Contents

Foreword

Preface

 

1 HURCONOMICS

A Framework for Measuring Return on Investment (ROI) on People

Costing Time: TVRLS Methodology

The Framework for This Book

A Framework for Other Impact Measures

Indices of ROI

 

2 INTELLECTUAL CAPITAL AND HRD

What Is Intellectual Capital?

Market Capitalization of Indian Companies: Percentage of Net Fixed Assets to Market Value

Role of Human Capital in Organizational Excellence

Some Critical Forms of Human Capital

Leadership Talent and HR Practices Make a Difference

Trying to Win the War for Talent

Where Do We Go From Here?

Exercise

 

3 COMPETENCY MAPPING

The Story of 42: Four Brothers and Four Professionals

Competency Mapping Is Not Complicated

What Is Competency?

Some Tips on Mapping Competencies

The Hurconomics of Competency Mapping

The Real Cost of Competency Mapping Using External Consultants

 

4 TALENT ACQUISITION AND INTEGRATION

New Developments: From Recruitment to Top-Grading

Talent Identification and Assessment Tools

The Theory of Psychometric Testing

Assimilation and Integration

Hurconomics: How to Calculate Recruitment Costs

 

5 GETTING DIVIDENDS FROM PERFORMANCE MANAGEMENT

Performance Appraisal Versus Performance Management

When Can We Say That the System Is Working Well?

Implementation Mistakes

Performance Management: From a Systems to a Spiritual Approach

Some Recommendations for Implementing PMS

Hurconomics: The Cost of Not Planning One’s Work and Performance

 

6 360° FEEDBACK

The Cost of a Smile

360° Feedback or Multi-Rater Assessment and Feedback System (MAFS)

The RSDQ Model of 360° Feedback

Hurconomics: ROI on 360° Feedback

 

7 ASSESSMENT AND DEVELOPMENT CENTRES

Introduction

Definition of Assessment Centre

360° Feedback as an Instrument in Assessment Centres

Individual and Organizational Assessment Centre (IOAC)

Suggested Methodology for Assessment Centres in Indian Firms

Hurconomics of Assessment and Development Centres (ADCs)

 

8 PAY FOR PERFORMANCE

Linking Pay Cheque with Purpose

Performance-Linked Pay (PLP) or Performance-Related Pay (PRP)

The Need for PLP in the Public Sector and Civil Services

 

9 RETENTION STRATEGIES

Costs of Attrition

Why Do People Leave Jobs?

Some Methods to Manage Retention and HRU

 

10 LEADERSHIP ROLES AND SELF-RENEWAL OF HR PROFESSIONALS

How Much Does an HR Manager Cost?

Theoretical Frameworks of HRD

Leadership and Execution Roles of HR Professionals

Self-Renewal of HR Professionals

Exercise

 

11 HRD Audit

The Benefits of HRD Audits: An Example

Why Conduct an HRD Audit?

HRD Audit as an OD Intervention

Results of a Research Study

Current Status of HRD Audit and Conclusions

Exercise

 

12 HURCONOMICS FOR CEOs

HR Interventions in Indian Companies

Flaws in Indian Organizations

How Time Gets Spent: A Guide to Enhancing Value Addition

 

13 HURCONOMICS: APPLICATIONS AND EXERCISES

Introduction

Application M: Manufacturing

Application I: IT Company

Application BR: Bank and Rewards

Application E: Cost of Emotions

Application HR: HR Managers

Application CT: Cost of Commuting

Application Int: Cost of Interruptions at Work

Application Procrast: Procrastination at the Workplace

Application D-I: Divisiveness and Integration

Final Word